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Branch Service Manager
Posting Date:
Mar 14, 2023
Location:
Hong Kong, HK
Employment Status:
Permanent
Department:
Channel Management Department
Job Description:
Responsibilities
- Oversee daily operations of branch
- Ensure all operations are carried out in a proper manner and full compliance with the Bank’s policies and procedures and regulatory requirements
- Ensure high quality of service is accurately and efficiently provided to customer
Requirements
- HKCEE holder with passes in Chinese, English and Mathematics
- Minimum 6 years of experience in branch operations, of which at least 3 years at supervisory level
- Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements
- Qualifications of IIQAS and HKSI
- Good communication, interpersonal and supervisory skills
- Good command of spoken and written English and Chinese including Putonghua
- Candidate with less experience will be considered for the position of Counter Service Manager/ Officer