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Customer Service Manager

Posting Date:  May 19, 2023

Hong Kong, HK

Employment Status:  Permanent
Department:  Greater Bay Area Corporate Banking Department
Job Description: 

Job Responsibilities

  • Provide sales services to customers including account openings, AML checking, deposit quotation, remittance & banking
  • Coordinate and track internal business reporting of the business unit
  • Cross-sell bank’s customer products, if any, to potential customers 
  • Act as coordinator for the Department to liaise with customers and other departments in daily operations
  • Perform ad-hoc tasks as assigned

Job Requirements

  • Secondary education level or above
  • Relevant working experience in banking operations: loans administration/deposits/account opening/e-banking services and etc; preferably with front-line or customer service /bills operation experience
  • Good business sense, excellent communication and interpersonal skills
  • Mature and self-driven
  • Self-motivated, independent and able to work under pressure
  • Conversant in MS Office Applications
  • Good command of both written and spoken English and Chinese