Customer Service Manager

Job Responsibilities

• Provide sales services to customers including account openings, AML checking, deposit quotation, remittance & banking
• Coordinate and track internal business reporting of the business unit
• Cross-sell bank’s customer products, if any, to potential customers 
• Act as coordinator for the Department to liaise with customers and other departments in daily operations
• Perform ad-hoc tasks as assigned

Job Requirements

• Secondary education level or above
• Relevant working experience in banking operations: loans administration/deposits/account opening/e-banking services and etc; preferably with front-line or customer service /bills operation experience
• Good business sense, excellent communication and interpersonal skills
• Mature and self-driven
• Self-motivated, independent and able to work under pressure
• Conversant in MS Office Applications
• Good command of both written and spoken English and Chinese