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Deputy IT Manager, OA Support

Posting Date:  Mar 30, 2021

Hong Kong, HK

Employment Status:  Permanent
Department:  Financial Technology Department
Job Description: 

Job Responsibilities

  • System administration and  support on Lotus Domain, Windows A.D., TrendMicro Officescan, File Server, Printer Server, DHCP, WSUS, Citrix MDM, Phone System, VC System, VDI , Bluecoat and DLP
  • Perform performance & availability monitoring, capacity management, systems management & tuning, configuration, problem diagnosis & resolution, security management & patch management
  • Provide system support, including user enquiry and problem solving
  • Resolve daily IT technical issues and ad-hoc reports or assignments as required on a timely manner
  • Conduct regular health check and monitor of all installed systems from infrastructure perspectives
  • Support the internal / external audit on compliance assessment, vulnerability scanning follow-up or patch management task
  • Manage OA system administration including installation, configuration, routine monitoring and update procedures
  • Other ad-hoc duties/project as assigned


  • University graduate in Computer Science, Information Technology or related disciplines
  • At least 5 years relevant server administration and technical support experiences in Windows AD,  Lotus Domino, TrendMicro Officescan preferably in banking industry
  • Solid experience of Windows Server platform, Active Directory, Group Policy, Lotus Notes, Virtual Machine / VDI
  • Experience in MDM Solutions
  • Experience in phone system and video conference administration and troubleshooting
  • Hands on experience in infrastructure support
  • Knowledge in basic Linux administration is an advantage
  • Exposure in DLP is an advantage
  • Holder of CCNA / CCNP / MCSE / CISSP / CISA is an advantage
  • A good team player with a strong sense of responsibility, good interpersonal and problem-solving skills
  • Independent, good problem solving skills and able to work under pressure
  • Good command of spoken and written English and Chinese including Putonghua